You will be receiving a phone call or a letter for your expected financial responsibility; this amount will be expected at time of service. Payment arrangement may be made with the business office prior to date of service. If there is a balance after your insurance carrier processes your claim, you will be receiving a statement. We ask that all statements be paid in full at time of receipt. If you have a past balance, this must be paid before additional services are performed. Please be aware that outstanding balances are referred to a collection agency after 90 days. Your insurance carrier pays each entity separately; the physician, anesthesia, and the facility fee.
Financing options are available through Care Credit. Click here to learn more or to apply.
Insurance Claims Your medical insurance policy is a contract between you and your insurance carrier and the Center is not a party to that contract. As a result, your coverage and responsibilities are determined by your policy and you are responsible for understanding and following their required procedures. On your behalf, the Center will submit all claims for our services with your primary and secondary insurance providers. It is your responsibility to provide us with sufficient, accurate and up-to-date insurance information.
Co-Payments, Deductibles, And Non-Covered Services All co-payments and deductible amounts not yet met in this calendar year and the estimated balance of co-insurance is due on the day of surgery. Similarly, if you have no medical insurance, choose not to use your benefits, or request a service that is not covered by your insurance policy, or incur any other amount that may not be covered by insurance, we request that payment for all services be made in full at the time services are rendered. Based on the operative report, additional procedures may be billed which may change the amount of the patient's estimated balance.
Payment Responsibility After your insurance has been billed, you remain responsible for payment of the entire balance. When a balance remains we will send you a statement, which is due upon receipt. For your convenience we accept payment by Check, Visa, MasterCard, American Express, and Discover.
Anesthesia Billing Your anesthesia is provided by the Eye Anesthesia LLC care team. The team includes a physician anesthesiologist who medically directs a certified registered nurse anesthetist (CRNA). Some insurance providers send ONE bill for anesthesiologist services, while other insurance providers send TWO separate bills (one for the physician anesthesiologist and one for the CRNA). Please note that the TOTAL amount of the anesthesia services is the same whether the anesthesia is administered by a care team or a single provider. Following surgery, you may contact Eye Anesthesia LLC for billing questions at 314-686-4206 specifically regarding the anesthesia portion of your care.
Billing Questions Facility billing questions can be answered by calling 314-686-4200 and asking for the billing department.